Fatores de Sucesso da Gestão de Projetos de ERP – uma revisão de literatura

Nuno Pereira, João Varajão

Resumo


Os ERP (Enterprise Resource Planning) são aplicações informáticas que permitem às organizações integrar os seus processos de negócio, suportando informação relevante a todos os níveis da gestão. Estas aplicações devem refletir a estratégia da organização e do negócio. Embora os ERP possibilitem a obtenção de diversas vantagens competitivas, os projetos deste tipo de aplicações nem sempre têm sido sinónimo de “sucesso”. Neste artigo é apresentada uma revisão de literatura sobre os fatores de sucesso da gestão de projetos de implementação de ERP. Com o resultado desta revisão, procura-se contribuir para a redução do risco de insucesso dos projetos.


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Referências


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DOI: http://dx.doi.org/10.18803/capsi.v16.163-177

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