Questões epistemológicas e ontológicas para o estudo do e-government

Luís Vidigal

Resumo


A investigação sobre o e-government vem fornecendo nos últimos anos resultados
proveitosos e viáveis em termos de inovação sociotécnica, mas fica muito aquém quando se
trata de levar em consideração uma perspetiva meta-organizacional ao nível da totalidade
do sistema político-administrativo, mais orientado às necessidades dos cidadãos e agentes
económicos. Cada vez mais as tecnologias da informação e a as ciências político
administrativas têm contribuído para a análise das inovações e processos de adoção no setor
público, embora quase sempre a partir de perspetivas específicas de uma única organização.
Analisa-se o papel dos novos modelos colaborativos no e-government. Com efeito, ainda
são poucas as análises integradas e interdisciplinares relacionadas com as tecnologias da
informação e com os processos de inovação no sistema político-administrativo. Propõe-se
uma dialética entre subjetivismo do “ser” e o objetivismo processual do “dever ser” no
estudo do e-government e salienta-se a importância da experiência prática na formulação
teórica.


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DOI: http://dx.doi.org/10.18803/capsi.v13.%25p

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