A Conceptual Framework to Support Mediation of Perspectives in Information Systems Analysis: The Case of an Interpretative Approach

Resumo

A conceptual framework to support the requirements analysis and specification of information systems in enterprises is presented. The framework is constituted by an ontology and the outline of an organisational inquiry method and is intended to be specialised according to the analysis perspective adopted. After the characterisation of the notion of development perspective, the social and organisational conceptualisation is described together with the structural features conceptualisation of information systems. Finally, the utilisation of the framework is illustrated in the constitution of an interpretative approach to the requirements analysis and specification of information systems.