Avaliação do Sucesso dos Erp’s: Uma Nova Perspectiva.

Fernando Bento, Carlos J. Costa


A problemática da medição do sucesso dos sistemas de informação tem ocupado quer investigadores quer profissionais nas áreas de sistemas de informação. No trabalho de investigação aqui reportado a preocupação focaliza-se em encontrar uma solução para avaliação de sucesso de um caso específico de Sistemas de Informação - os ERP (Entreprise Resource Planning). Para tal realizou-se a revisão da literatura dando ênfase ainda às várias fases do ciclo de vida do ERP. Como resultado é proposto um novo modelo suportado na revisão da literatura em que se verifica que ao longo do ciclo de   vida as várias dimensões vão adquirindo relevância diferenciada.

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DOI: http://dx.doi.org/10.18803/capsi.v13.%25p


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