A Decision Support System for the Public Transportation Sector: The SIGGESC Project

Resumo

SIGGESC is a Geographic Information System (GIS) directed towards the public transportation sector. This GIS contributes to a paradigm shift at IMTT in terms of the process of registering and granting concessions to the bus companies, and also increases IMTT’s ability in other supervision tasks. It allows a better coordination and planning of bus lines, and contributes to the dematerialization of the licensing processes. This project  not only brought an added value to IMTT, but also to the Portuguese passenger transportation companies; by setting up an integrated information system that offers an opportunity to automate work processes and routines, greater efficiency in inspection and licensing processes, and the organization of a database on the public passenger road transport service. Such a database allows the compilation of useful references, indicators and parameters for the regulatory process.